Get help with your Imgwire integration
Find quickstarts, API references, status updates, and support options for uploads, transformations, optimization, CDN delivery, billing, and account setup.
Support channels for implementation and operations.
Most questions can be answered through the docs, API reference, changelog, or status page. If you need help with your account, billing, custom domains, uploads, or production usage, contact us and we’ll help route the request.
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Seeing a production issue?
First check the status page for active incidents or degraded service. If everything looks operational and your issue continues, contact support with the affected URL, image ID, error response, and timestamp.
Start with these resources
If you are building with Imgwire, these are the fastest ways to find the right answer.
Frontend quickstart
Add browser uploads and transformed delivery URLs to your frontend app.
Backend quickstart
Upload images, create server-side workflows, and generate transformed URLs from your API.
REST API reference
Review endpoints, authentication, request parameters, and response formats.
Changelog
See recent product updates, SDK changes, and platform improvements.
What do you need help with?
View all troubleshooting guidesUploading images
Troubleshoot upload requests, file size limits, browser uploads, backend uploads, and upload errors.
Transformations
Get help with resizing, cropping, responsive variants, cache behavior, and transformation URLs.
Custom domains
Set up branded delivery domains and debug DNS or certificate issues.
Billing and plans
Review plan limits, upgrades, fixed allowances, and account billing questions.
Account access
Get help signing in, resetting access, or managing organization/team settings.
Production issues
Check status first, then contact support if you are seeing unexpected errors, degraded delivery, or integration failures.
Before contacting support
To help us troubleshoot faster, include:
- Your Imgwire account email or organization name
- The environment or project affected
- The image ID or request URL, if applicable
- The error message or HTTP status code
- Whether the issue affects uploads, transformations, delivery, billing, or account access
- Approximate time the issue occurred
Contact support
Need help with your account, billing, integration, or production usage? Send us the details and we’ll help route the request.
To help us troubleshoot faster, include your account email, organization name, affected image ID or URL, error response, and approximate time the issue occurred.
Contact support